Privacy Policy

1. Introduction

Welcome to www.ceylondeegayu.co.uk (the “Website”). At Ceylon Deegayu, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our Website and purchase our natural health products. By using our Website and providing your personal information, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website.

2. Information We Collect

2.1. Personal Information: We may collect personal information, such as your name, email address, phone number, billing and shipping address when you make a purchase or create an account on our Website.

2.2. Order Information: When you place an order for our natural health products, we collect information related to your order, including the products you purchase and order history.

2.3. Communication: We may collect information from your communications with us, such as emails or messages sent through our Website or social media platforms.

2.4. Usage Information: We automatically collect non-personal information about your use of the Website, including your IP address, browser type, operating system, and browsing behavior. This information helps us improve the user experience and troubleshoot issues.

2.5. Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences and activities on our Website. You can manage your cookie preferences through your browser settings

3. How We Use Your Information

We may use your information for the following purposes:

3.1. To process and fulfill your orders for our natural health products.

3.2. To provide you with customer support and respond to your inquiries.

3.3. To send you order confirmations, shipping notifications, and updates about your purchases.

3.4. To personalize your shopping experience and recommend products that may interest you.

3.5. To improve our Website and tailor it to your needs.

3.6. To send you promotional emails and newsletters about our products and special offers, with the option to unsubscribe.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

4.1. Service Providers: We may share your information with third-party service providers who help us operate and maintain our Website and fulfill your orders.

4.2. Legal Requirements: We may disclose your information if required by law, court order, or other legal processes.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Choices

You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in the emails you receive from us. You can also contact us to update or delete your personal information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legalor regulatory reasons. We will notify you of any material changes by posting a prominent notice on our Website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.